People occasionally create fake emails or websites which are designed to appear to be BlackDoors. They can be utilized to steal personal information such as your password or bank information. 

If you encounter an email or a website that appear like BlackDoors but asks for your private information, be careful. When in doubt, always start using our site from our homepage - www.blackdoors.com

Learn to identify fraudulent emails

Fake emails can often include the BlackDoors logo and a fake BlackDoors address in the "From" line. 

These fake emails might even contain content from real BlackDoors emails such as a booking confirmation, payout confirmation, booking reminder or a request to update your profile. These frauds hope to make the emails look real to trick you into providing your personal information which we will never ask for. Below are some signs of fake emails to help you spot them: 

  • Fake email addresses: The email addresses are fake, such as bob@BackDoors.com or info@booking-BlackDoors.com
  • They contain links to fake BlackDoors pages that try to steal your information. Do not click on these links that you aren't sure about. 
  • They contain links that has a URL that doesn't start with www.blackdoors.com

Report fake emails to BlackDoors

To report any email that you think is not authentic, contact our Customer Experience Team. 

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