BlackDoors allows our hosts to choose between three standardized cancellation policies (Flexible, Moderate, and Strict) that we enforce to protect both hosts and guests. 

A host's cancellation policy can be found in the Cancellations section of their listing page. Guests will also be asked to agree to the host's cancellation policy when they make a booking. Please also ask the hosts about the Cancellation Policy should you have any doubts.

You can cancel a reservation and review any penalties by going to Profile Icon (on the top right corner) > Trips > tapping the reservation and View More > scrolling down to Cancel Booking.

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