Because terminations disrupt guests' plans and impact trust in the BlackDoors community, the following penalties will be applied for host terminations.
Termination fee. The following fee will be deducted from your first payout after a termination. The amount deducted will depend on when you accepted the reservation and how soon before check-in you terminated it:
- More than 7 days before check-in, we’ll deduct HKD$500 from your next payout
- Less than 7 days before check-in, we’ll deduct HKD$1000 from your next payout
- Post check-in, we'll deduct HKD $1500 plus 50% of the Subtotal of the nights and services unconsumed by the guest from your next payout.
If termination notice is given to BlackDoors after your guest has checked-in, nights spent and services consumed will be paid out less termination and administration fees.
Unless there are extenuating circumstances, there will be no exceptions to the penalties.